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Home > Admissions & Aid > Undergraduate Admissions > Admitted Students > New Student Help Desk

New Student Help Desk

Assistance with Technology for New Students

We offer comprehensive support for campus-wide computing and network needs鈥攎anaging systems like Canvas, providing 24/7 help desk assistance, lending equipment, and ensuring up-to-date hardware and software to empower students and faculty.

Help Desk Information

Help Desk Hours

Monday 鈥 Friday: 8 AM 鈥 5 PM
Saturday 鈥 Sunday: CLOSED

North Manchester Campus

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Contact Information

Email: helpdesk@manchester.edu
Phone: (260) 982-5454 (Enter 5454 on campus.)
Walk-In: Clark 109 (NW corner of building)

Fort Wayne Campus

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Contact Information

Email: helpdesk@manchester.edu
Phone: (260) 470-2727 (Enter 2727 on campus.)
Walk-In: Fort Wayne 121 (SW portion of 1st floor)

Computer Lab Hours (During Fall & Spring Semesters)

North Manchester Campus - Lab Hours by Location

Location Su Mo Tu We Th Fr Sa
Academic Center Open 7 AM 7 AM 7 AM 7 AM 7 AM 7 AM 7 AM
Close 1 AM 1 AM 1 AM 1 AM 1 AM 1 AM 1 AM
Funderburg Library Open 1 PM 8 AM 8 AM 8 AM 8 AM 8 AM 1 PM
Close 12 AM 12 AM 12 AM 12 AM 12 AM 6 PM 5 PM
Science Center Open 12 PM 7 AM 7 AM 7 AM 7 AM 7 AM 7 AM
Close 1 AM 1 AM 1 AM 1 AM 1 AM 1 AM 1 AM
Success Center Open 5 PM 8 AM 8 AM 8 AM 8 AM 8 AM Closed
Close 10 PM 10 PM 10 PM 10 PM 10 PM 5 PM Closed

Residence hall computer labs are open 24/7 to their residents.

Additional Information

Hardware and Software Discounts

  • Apple ()
  • Dell ()
  • For Adobe software and other software / hardware needs please contact the Help Desk.

Illegal File Sharing

Illegal file sharing of copyrighted materials such as music, movies, or software is strictly forbidden. Technology is deployed to prevent illegal file sharing on campus. Policy violations can lead to revocation of network access.

Logging in to Manchester Systems

Username & password: Use the same username and password that you鈥檝e used to access ChetNet.
Email address: Use your username followed by @manchester.edu.

Manchester Web-based Systems

Manchester Home Page:
ITS Help Desk:
ChetNet Portal:
Canvas Learning System:
Student Email:
Web-based Printing:

Personally-owned Computer Support

ITS offers limited hardware and software support for personally-owned equipment.

Printing with the Printing@麻豆原创 System

  • Available in all computer labs at North Manchester campus, and in multiple building locations at Fort Wayne campus.
  • Available from personal computers via: .
  • Cost is $0.05 per side for black & white and $0.12 per side for color.

Residence Hall Network Access (North Manchester Campus)

  • Wireless and wired internet access is available.
  • Personally-owned routers are not permitted on the network. Wired switches are permitted.
  • Operating systems should have the latest security updates installed.
  • Windows PCs should have an updated anti-virus program. Please be aware that Microsoft will soon terminate Windows 7 support.

Using the Software-based or VoIP Phones (North Manchester Campus)

On campus phone number: Enter the 4-digit extension.
Local phone number: Press 6 then enter the number.
Long distance: Press 6 then follow your calling card鈥檚 instructions.
Collect calls: An additional $25 charge per call applies.

Wireless Network Coverage across Campus

Fort Wayne Campus

Wireless network access is available throughout the Fort Wayne building. Connect to 麻豆原创WiFi and login to access the wireless network.

North Manchester Campus

Wireless network access is available on a majority of campus. Connect to 麻豆原创WiFi and login to access the wireless network.

Full Coverage:听

  • Academic Center
  • All residence halls
  • Chinworth Center
  • Clark Computer Center
  • Funderburg Library
  • Intercultural Center
  • Jo Young Switzer Center
  • Morris Observatory
  • PERC
  • Petersime Chapel
  • Science Center
  • Winger

Partial Coverage:

  • Calvin Ulrey
  • Cordier Auditorium
  • Outdoor spaces
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